by Don Davis PhD, MBA | Mar 5, 2023 | Metrics
Measuring performance toward a goal is often one of the initial things that need to be setup in a company to measure and successfully achieve goals. Common successful businesses implement performance measures are under the name of metrics, Key Performance Indicators... 
by Don Davis PhD, MBA | Feb 7, 2023 | Metrics
In order to effectively measure a company’s performance regardless of industry, a balanced scorecard is often used to provide systems for business management teams to ensure measures line up with the strategy and vision of the organization. The power of this... 
by Don Davis PhD, MBA | Feb 6, 2023 | Change Management, Customer Experience, Metrics, Process Improvement, Project Management, Technology/Software
People don’t always realize how important a strong, skilled, and experienced Chief Operating Officer (COO) is. Out of all of your senior management roles, this position will play a critical role in driving toward achieving company goals on a daily basis. This...