by Don Davis PhD, MBA | Apr 12, 2023 | Metrics, Operations Management
“Whenever you can, count.” – Sir Francis Bacon Throughout my entire career I have had some form of KPIs (Key Performance Indicators) or OKR (Objective and Key Result). Most of them have had numeric values like Revenue, Cost, Margin, Time, Failure on Installation, etc.... 
by Don Davis PhD, MBA | Mar 31, 2023 | Operations Management, Metrics, Process Improvement, Project Management, Technology/Software
Introduction In today’s fast-paced business world, streamlining operations is essential to maintain competitiveness, improve efficiency, and save time and money. This article will guide you through proven strategies for optimizing your business processes and... 
by Don Davis PhD, MBA | Mar 5, 2023 | Metrics
Measuring performance toward a goal is often one of the initial things that need to be setup in a company to measure and successfully achieve goals. Common successful businesses implement performance measures are under the name of metrics, Key Performance Indicators... 
by Don Davis PhD, MBA | Feb 7, 2023 | Metrics
In order to effectively measure a company’s performance regardless of industry, a balanced scorecard is often used to provide systems for business management teams to ensure measures line up with the strategy and vision of the organization. The power of this... 
by Don Davis PhD, MBA | Feb 6, 2023 | Change Management, Customer Experience, Metrics, Process Improvement, Project Management, Technology/Software
People don’t always realize how important a strong, skilled, and experienced Chief Operating Officer (COO) is. Out of all of your senior management roles, this position will play a critical role in driving toward achieving company goals on a daily basis. This...